How to Make a Complaint

Last updated: October 2026

Every homeowner who reaches out to Freedomvessel Pest Control should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template. It is not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you called or contacted Freedomvessel Pest Control
• How your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we matched you with

If the Problem Is a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you have a problem with work done in your home, start with the provider. Keep a written record of what you say and what they reply.

Still tell us. Feedback helps us keep the network honest. Providers who keep falling short of what we expect may be removed. Know the limits, though. Freedomvessel Pest Control cannot settle contract disputes, refund a provider's work, or make decisions for a provider.

If your concern is how a pesticide was applied, you can also contact the agency that regulates pest control in Missouri.

How to File

Email contact@freedomvessel.property and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

What Happens After You Write

We will confirm we got your complaint by email, usually within a few business days. We will look into what happened. That may include contacting the provider. Then we will reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to look again. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@freedomvessel.property